Privacy Policy
Last updated: 21 August 2026
Who controls your information
KeyPoint Claims is a marketing name used by Cross & York LLP. Cross & York LLP is responsible for information submitted through this website. Questions about this policy may be sent to [email protected] or raised by calling (202) 934-2954.
Information we collect
We collect information you choose to provide, including your name, telephone number, email address, the state where an accident occurred, and details about an accident or potential legal claim. We may also receive ordinary technical information such as browser type, pages viewed, referral source and approximate location through website security and analytics systems.
How we use information
We use submitted information to review and respond to enquiries, identify possible conflicts, decide whether we may be able to assist, communicate with you, operate and secure the website, comply with legal and professional duties, and understand how the website is used. We do not sell personal information.
When information may be shared
Information may be shared with service providers that help us operate this website and communications systems, subject to appropriate confidentiality and security arrangements. If a matter requires counsel admitted in another jurisdiction, we will explain the proposed involvement of locally licensed counsel before sharing information for that purpose, unless disclosure is otherwise authorised or required by law.
Security and retention
We use reasonable administrative and technical safeguards appropriate to the nature of the information. No internet transmission or storage system is guaranteed to be completely secure. We retain information only for as long as reasonably necessary for enquiry review, conflict checking, legal and professional obligations, security, and record-keeping.
Your choices
You may ask us to correct or delete information you submitted, subject to legal, professional and record-retention requirements. You may also ask what information we hold about you. Contact us using the details above. Browser settings can be used to limit cookies and similar technologies.
Submitting a form is not hiring the firm
Sending information through this website does not create an attorney-client relationship and is not a retainer agreement. Avoid sending documents or highly sensitive information until the firm confirms how it should be provided. See our website terms or contact us with a question.